Correct Answer: B) Address the issue in a team meeting to identify bottlenecks

While taking responsibility may seem noble, it doesn't prevent future mistakes. A team meeting to identify bottlenecks encourages collective problem-solving and accountability, offering more long-term benefits.

Correct Answer: B) Discuss the issue with them to find a solution

Though it may seem helpful to lighten their load or offer training, the best first step is to discuss the issue directly. This identifies the root cause and allows the employee to have a say in the solution.

Correct Answer: C) Facilitate a dialogue between the involved parties

Jumping in to resolve the issue yourself may seem proactive, but it robs team members of the chance to improve their conflict-resolution skills. Facilitating a dialogue empowers them to handle conflicts themselves.

Correct Answer: D) Discuss their work-life balance and offer support

While praising or offering a raise may seem like the right thing, it could inadvertently encourage an unhealthy work-life balance. Discussing their work-life balance shows that you value their well-being, not just their output.

Correct Answer: D) Discuss the issue with them to find a solution

Though it may seem helpful to lighten their load or offer training, the best first step is to discuss the issue directly. This identifies the root cause and allows the employee to have a say in the solution.