Correct Answer: D) Small issues can escalate into bigger problems

Avoiding difficult conversations may offer temporary comfort, but it often allows minor issues to fester and grow into major problems. Addressing issues head-on is crucial for long-term team health.

Correct Answer: B) Addressing it immediately in public

Publicly addressing an error can humiliate the employee and create a culture of fear. It’s generally more effective and respectful to address mistakes in private and turn them into learning opportunities. Most bosses think they get this right, but in the heat of the moment they can often let their frustration show.

Correct Answer: C) Limited opportunities for employee skill development

When a boss holds onto most or all decision-making power, they may think they're maintaining control and quality. However, this approach often limits the chances for employees to develop their skills and grow professionally, which is a downside that's frequently overlooked.

Correct Answer: C) Employee well-being may suffer

A results-only focus can lead to an unhealthy work environment where employee well-being is compromised. Stress and burnout can become prevalent, impacting both morale and long-term productivity.

Correct Answer: C) Assuming silence means agreement