Correct Answer: C) Execute the decision but provide private feedback to the manager

Respecting authority while providing constructive feedback is a balanced approach. Publicly challenging the decision could create conflict, while disengagement or stalling are passive-aggressive behaviours that can be toxic in a team environment.

Correct Answer: B) Address the issue privately with the individual

A private discussion allows for honest dialogue and minimises public embarrassment or escalation. While documenting instances is prudent, using it as a first resort may be seen as confrontational and could inhibit future open dialogue.

Correct Answer: C) Facilitate a discussion between them to find common ground

Facilitating a discussion encourages open dialogue and collaborative problem-solving. Taking sides or escalating the issue can create further divisions, while ignoring it allows the problem to fester.

Correct Answer: B) Politely express your concerns and suggest an alternative

Effective conflict resolution involves open communication. By expressing your concerns and offering an alternative, you are engaging in constructive problem-solving while showing a willingness to collaborate.

Correct Answer: B) Acknowledge their viewpoint and suggest discussing it later

Choosing to discuss it later shows maturity and a willingness to engage in constructive dialogue, without letting emotions flare up in a public setting. Defensive or retaliatory actions can escalate the situation and harm professional relationships.